”My family and I are so incredibly grateful to Michelle Bourne. We honestly think she was divinely placed in our path. My mother needed to access her LTC benefits. And after 25 plus years of paying LTC insurance premiums for my mother, we thought that we could just flip a switch and the benefits would take effect. We quickly learned that was NOT going to be the case.

”It didn’t take long to realize that my wife and I were no match for the tangled process of getting cooperation from the LTC insurance company to pay those benefits. And the monthly LTC costs add up quickly when you are desperately and unsuccessfully trying to get approval without the benefit of an advocate like Michelle.

”As soon as Michelle got involved, she demonstrated her incredible knowledge, efficiency, and tenacity. We quickly could see that she could handle any demand made by the insurance company during this process. She knows the LTC insurance language and how to be a fierce and diligent advocate. On top of this, Michelle is kind and empathetic and cares deeply about our family and our individual situation.

”We are grateful to have had Michelle leading us on this journey and we highly recommend her to any individual or family who are facing any similar struggles with LTC insurance.

With Gratitude,

Ira

”I have known Michelle, and worked closely with her, for over 20 years. I can attest, firsthand, to the value that Michelle brings to any relationship or situation. She has built her reputation on a foundation of diligence, integrity, attention to detail, and maybe most importantly, compassion. She takes ownership of any responsibility that she takes on, and will always act with utmost care and professionalism. I believe that she has found her true calling in her desire to be there to help and support others in their times of true need.

Bill NelsonField Supervisor

”It is my pleasure to highly recommend Michelle Bourne of LTCI Claims Consultants. She is a treasure and such a valuable resource. Michelle is the consummate professional and an expert in filing long term care claims and following thru the process with the insurance companies. She also educates you on benefits that you are entitled to and may have cognizance. She is there for you and dedicated. We purchased our policies many years ago. My wonderful husband is very ill with pancreatic cancer and the last thing I have the time, energy, or desire to do is deal with the insurance company. They want every “I” dotted, and “t” crossed, and still the insurance company still seem to find ways to delay reimbursement payments regardless of perfect submittals. Michelle will hold them accountable and do all the heavy lifting for you. This is such a blessing and keeps my stress level down during these challenging times for our family. She is on it and follows up while always keeping her cool. I don’t know how she does it. Michelle Bourne is worth her weight in gold.

Debbie Gregory